Service
Frequenty Asked Questions
FAQ
Our products are guaranteed for one year. If the machine fails for one year, we will provide online technical guidance, or Send back to HongKong office repair, or reissue new products in the next batch of orders.
Yes, we’d like to custom the functions as customer requirements. Such as: NFC, 1D barcode, 2D QR barcode Scanner, UHF, Fingerprint functions. or 2GB 16GB update to 4GB 64GB memory.or Other functions.
Sample or Small quantity are OK. The goods will send to you by DHL/FEDEX express. The SDK will be provided for your test.
we are 100% manufacture Located Guangdong China,established in 2007. With our own R&D team and production line, with good quality, competitive price, and good after-sale service. We are specialize in developing and manufacturing IOT products.Such as: PDA handheld terminal, POS terminall, Thermal Printer, Rugged Tablet, Barcode Scanner and so on.
Our IOT Product Applications: Logistics, Warehouse inventory, Medical management, Payment system, Store retail, Industrial manufacturing, Library data management, Law enforcement records, Bill printing etc.
Yes, we’d like to send the free open source SDK to you. You can make your APP by our SDK. Please send email to us for the SDK.
Accepted Payment Type: T/T, PayPal, Western Union. Sample or Small quantity are 100% T/T payment. Bulk order accept 30% deposit in advance and the rest 70% before shipment.
Yes, we’d like to provide OEM and ODM service. The product functions can be made according to your request. Please send us your LOGO, we will put your logo on the device, packaging, software.
The product are made according to the customer requirements. We can make the goods within 5 word days below 50pcs. Above 50pcs are 15-30days according to the quantity of your order. And the sample will be sent within 3 days if we have inventory.
Different kind of product have different certifications.Such as: Thermal printer required CE, ROHS, FDA. Or PDA required GMS certifications. Or POS required EMV,PCI certifications. If you required some certifications, please let me know.
Online Technical Support
Professional engineering team, we provide remote technical support, if there are any problems, you can send us an email and we will provide solutions to solve them.
Best Service Is Our Promision
Our Advantages
Take the user as the center and meet the needs of the user as the principle. If you have any questions, please feel free to contact us.
Excellent Service Team
We have a team of experienced software engineers who are familiar with the performance of our products and solve all our customers' problems.
Rapid Response
Fast service according to the customer's needs, responding with the best possible solution.
Standardised Management
Enhance the uniform record of devices, record all devices according to SN number, and IMEI number for easy viewing of models.
On-demand customisation
We design packaging and logos according to the corresponding functions, and hardware equipment that the customer needs to provide.
Information security
Equipment security and information security to ensure the safe use of products in applications.
Remote Upgrade
The equipment software can be upgraded remotely or the software package can be provided to the customer to upgrade the software system themselves
SDK Download
Welcome to download the SDK of the product you need.
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We Provide the Best Service in IOT Industry
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